Pennywise and Pound Foolish Importance of Service Contracts

Brian Nagle  2:25PM February 2nd, 2017

A customer called looking for a quote on replacing their boiler. This particular boiler is a very high efficiency gas fired condensing boiler, and is only 8 years old. The story unfolded after being in the house for 15 minutes. This particular boiler requires the skill set of a highly skilled technician to diagnose and work on. The home is 5000 sq ft, hydronic heating with 7 zones and thermostats. My conversation with the homeowner uncovered several issues. It turns out the home had been without heat for more than 2 weeks. The homeowner had 4 different companies come in to service the equipment, without having a service contract, and without an effective result. The one thing the homeowner did correctly, was to call the boiler manufacturer, to find a company, such as True Mechanical,  approved and qualified by the manufacturer to properly service their boilers. The moral of the story, is when you make the largest expenditure of your life in your home, or homes, buy some insurance ( a service contract) on the mechanical systems for your home.  

True Mechanical has spent 40 years building a solid reputation. We didn't see the need to sell this customer a new boiler, when the correct solution is a proper technician tuning it up and giving it another 10-15 years worth of optimal use. The cost of a comprehensive service contract is 5-10% of the replacement cost of the equipment. 

True Mechanical for Your Home Comfort Needs 

We strive to earn you as a Customer for Life. 

The easiest way to solve your heating system issues, in Smithtown, NY , contact Brian Nagle at True Mechanical Corp and we’ll put your problem behind you!

Call us for a free estimate today. .
Our management team at True Mechanical has well over 100 years’ experience in all phases of air conditioning and heating.

We offer affordable air conditioner service,calls and hvac service contracts. We offer no charge quotes on ac air conditioning and furnace system replacements. True Mechanical is over 40 years in business and with over 100,000 air conditioners and heating and air installations on Long Island.
Visit our website at www.truemech.com. 631-563-1298.

We ask for your input and comments. If there is an industry subject you wish to know more about, please let us know.

About the Author. Brian Nagle started in the HVAC industry in 1996 on Long Island and has been with True Mechanical since 2011. Additionally, he has over 20 years experience in finance and aviation management.

Brian can be contacted at the office number above or by email at brian@truemech.com.   
True Mechanical Corp, 20 Feldland Street Bohemia, NY  www.truemech.com 


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